Terms of Service

Effective date: July 19, 2026

Last updated: July 19, 2026

These Terms of Service ("Terms") govern your access to and use of Site Vetted, including our website, audit reports, scan queue, book content, and blog (together, the "Service"). The Service is operated by Site Vetted (a sole proprietorship operating in California) ("Site Vetted," "we," "us," or "our"). By using the Service, you agree to these Terms.

1. Acceptance of Terms

By visiting our website, joining our waitlist, submitting a scan request, purchasing an audit, buying a book chapter, or preordering our book, you agree to be bound by these Terms. If you don't agree with any part of these Terms, please don't use the Service. We may update these Terms from time to time, as described in Section 15.

2. Description of Service

Site Vetted provides pillar-based website compliance audits for US small businesses. The Service currently includes:

• A free waitlist you can join with your name and email to get notified about our book launch and product updates
• A free scan queue where you submit your website URL and email address, and our team manually reviews your site and emails you results within 24 hours
• A $1 book chapter download — a one-time purchase of Chapter 1 of our book, delivered as a PDF
• A $10 Starter audit — a beta-priced, single-URL manual audit with an emailed report
• Additional paid audit tiers, priced up to a few hundred dollars depending on scope, offering full multi-page audits with a SHA-256 receipt PDF anchoring each finding
• Book preorders and Pre-publication PDF sales for the forthcoming paperback and Kindle editions. The paperback launch date is not yet finalized; Pre-publication PDF orders will be fulfilled by email immediately upon payment, and paperback preorders (if offered) will ship when the paperback becomes available

Every audit finding we deliver is designed to be defensible — backed by a citation to a public source, a SHA-256 receipt, or both. We may add, change, or discontinue features or pricing tiers at any time.

3. Eligibility

To use the Service, you must:

• Be at least 18 years old
• Be based in the United States or operate a US-based small business
• Have the authority to bind the business you're representing, if you're purchasing on behalf of a company

If you don't meet these requirements, please don't use the Service.

4. Account and Communication

The Service currently operates on an email-based basis — no login or password is required during this beta period. We identify your purchases, submissions, and preferences using the email address you provide. You're responsible for providing an accurate, monitored email address and for any activity associated with it. If we introduce account login in the future, we'll update these Terms accordingly.

5. Fees and Payment

Paid products (book chapters, audits, and book preorders) are processed through Stripe, a third-party payment processor. All current offerings are one-time purchases — we do not currently offer auto-recurring subscriptions. If that changes in the future, we'll clearly disclose recurring billing terms before you purchase. You authorize Stripe to charge your chosen payment method for the amount shown at checkout. We don't store your card numbers; Stripe handles that securely on our behalf.

6. Refund Policy Summary

We want you to be satisfied with your purchase. Refund eligibility depends on the product you bought — see our full Refund Policy for details, including timeframes and how to request one. In short: free products need no refund, the $1 book chapter has a 7-day no-questions-asked window, paid audits are refundable under specific conditions described in that policy, and book preorders can be canceled any time before shipment or download.

7. Acceptable Use

When using the Service, you agree that you will not:

• Reverse-engineer, decompile, or attempt to extract our audit methodology, scoring logic, or underlying source code
• Submit a website URL for scanning unless you own that website or have clear authorization from the owner to test it
• Resell, relabel, or represent our audit reports, findings, or receipts as your own original work product
• Use the Service to build a competing product or to systematically extract our site, reports, or blog content in bulk
• Interfere with or disrupt the Service, attempt unauthorized access to our systems, or use the Service for any unlawful purpose

We may suspend or terminate access for anyone who violates this section.

8. Intellectual Property

Site Vetted owns all rights, title, and interest in our audit methodology, compliance pillars, scoring framework, SHA-256 receipt system, report templates, book content, and blog content. Nothing in these Terms transfers that ownership to you. When you purchase an audit report, you receive a personal, non-exclusive license to use that report for your own business — you may not resell, sublicense, or redistribute it as your own work.

You retain ownership of your own website, its content, and any data specific to your business that you submit to us. By submitting your website URL for scanning, you grant us a limited license to access and review that URL solely to deliver your audit.

9. Not Legal Advice

The Service, including all audit reports, findings, scores, receipts, blog posts, and book content, is provided for informational purposes only. It is not legal advice, does not create an attorney-client relationship, and is not a substitute for consultation with a qualified attorney or compliance professional licensed in your jurisdiction. Our findings are not a "safe harbor" and do not guarantee compliance with any law or regulation. Always consult a lawyer before making legal or compliance decisions for your business.

10. Warranty Disclaimer

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied. We do not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free
• Our findings are complete, exhaustive, or free of mistakes
• Following our recommendations will prevent complaints, demand letters, lawsuits, fines, or regulatory action of any kind
• The Service does not infringe the rights of any third party

To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, Site Vetted's total liability to you for any claim arising out of or relating to the Service is limited to the greater of (a) $100 or (b) the total amount you paid us in the 12 months before the claim arose. We are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost business, or loss of data, even if we've been advised of the possibility of such damages. Some jurisdictions don't allow certain liability limitations, so some of the above may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless Site Vetted, our team members, and our contractors from any third-party claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of a third party — including claims arising from your submission of a website URL you weren't authorized to scan.

13. Dispute Resolution

Please read this section carefully — it affects your legal rights.

Most concerns can be resolved by emailing us at hello@sitevetted.com. If we can't resolve a dispute informally, here's how it will be handled:

• Binding arbitration. Except as described below, any dispute arising out of or relating to these Terms or the Service will be resolved through binding arbitration administered under the American Arbitration Association's (AAA) Consumer Arbitration Rules, with the arbitration seated in Los Angeles County, California.
• Class action waiver. You and Site Vetted agree that disputes will be resolved on an individual basis only. Neither party may bring a claim as a plaintiff or class member in any purported class, collective, or representative action.
• 30-day opt-out. You may opt out of this arbitration agreement by sending written notice to our mailing address (2080 W. Empire Ave PMB 1035, Burbank, CA 91504) within 30 days of first accepting these Terms. Your notice must include your name, the email address associated with your account or purchase, and a clear statement that you're opting out of arbitration.
• Small claims carve-out. Either party may bring an individual dispute involving less than $10,000 in small claims court in lieu of arbitration, so long as it qualifies for that court's jurisdiction.

14. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Except as provided in Section 13, any legal action relating to these Terms must be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of those courts.

15. Modifications

We may update these Terms from time to time to reflect changes to the Service, legal requirements, or our business. When we do, we'll update the "Last updated" date at the top of this page. Your continued use of the Service after an update takes effect means you accept the revised Terms. If we make a material change, we'll make reasonable efforts to notify you, such as by email.

16. Termination

You may stop using the Service at any time. We may suspend or terminate your access to the Service at any time, with or without notice, particularly if we believe you've violated these Terms. Sections that by their nature should survive termination — including Sections 8 through 14 — will continue to apply after termination.

17. Miscellaneous

• Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
• Entire agreement. These Terms, together with our Privacy Policy, Refund Policy, and Legal Disclaimer, constitute the entire agreement between you and Site Vetted regarding the Service.
• No assignment by customer. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
• No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

18. Contact